A lot of users were happy to see the latest Fitbit firmware update (22.214.171.124 / 126.96.36.199 / 188.8.131.52), which was released just a few days ago. The firmware update was pushed to Ionic, Versa, and Versa Lite devices. The new firmware included some stability fixes and improvements.
It seems that joy didn’t last very long. Now a lot of users are reporting problems, complaining about several issues they encountered. These issues are not confirmed by Fitbit.
We gathered for you the repetitive claims from the user who received the firmware updates 184.108.40.206 / 220.127.116.11 / 18.104.22.168 / 22.214.171.124 (List below), and please don’t hesitate to leave a comment if you were affected to further clarify the situation.
The most common issue are related to the completion of updates when the update gets stuck halfway on Android, or having a buggy behavior on the IOS 13.5. However, this is not a bug but rather a compatibility issue with old Android versions or the new iPhone IOS 13.5 version.
Reported issues with the IOS 13.5
- Wrong workout day count
- Not able to connect WhatsApp
- Display width issue
- Connected GPS not working
Fitbit is advising users to uninstall and reinstall the Fitbit app to resolve the issue.
- Battery draining so fast – 8 hours only
- The exercise screen quits and sends you back to main screen.
- Fitbit refuses to sync